"No Replacement for Displacement." - Author Unknown

Friday, July 30, 2010

Not sure why I'm doing this but here it goes.

Be warned that you are about to be let into one strange ( as I am often told I am) persons mind. I have a friend a very close friend that has insisted that it would be entertaining to see what goes on in my head and that this is a way to do that. And so here it is my (I hope Kevin Smith doesn't sue me) askew view of the world. I work in a shop where I try to pretend I know what I'm doing 98% of the time. Lets be realistic though no one anywhere really knows what they are doing even 50% of the time. So maybe I'll rant about that.

Lets start with my favorite the Customer. All of them want a ballpark, I keep trying to tell people the Ghosts aren't selling their new field, But that's what they all say. "Give me a Ballpark",but God forbid you look at the car first. You might actually see what's wrong with it and be able to make a accurate estimate. Ahh Estimates, once again be reminded it's never a quote. Quotes are set in stone and we'd hate to be cornered by the ballpark seekers so it's always a estimate to keep that wiggle room.

But you have to love some customers. The little old ladies that call you sonny and think you're like a knight when you just fix some little thing and don't charge.

Or the funny old guys sitting in the waiting room talking about the "Swing he'd like in his backyard" as a cute girl walks out. I don't know I'd like to think the number of jerk customers and great ones are even somehow, but in truth I think it's like 1 in 20 is a great customer. Maybe I'm a cynic but there it is. and I think that I'm done ranting for the day.

Well for my first blog I laid a lot out there. More to come I suppose. Hope it was worth the time.

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